Managers' Cross-Cultural/Global Skills Workshop

Intercultural skills are critical to the success of any global corporation - whether you are a large multi-national corporation or a mid-size company in just one country with shifting demographics. Global culture training can give leaders, managers and employees the knowledge and skills to overcome challenges and leverage opportunities in today's dynamic business environment..

Building on the one-day Cross-Cultural Global Skills fundamentals (a prerequisite for this workshop), this session addresses the specific challenges and opportunities managers face, with additional time for skill building, in-depth casework and role-play exercises. Managers emerge from the workshop with greater confidence and action plans to enhance both their own and their employees' performance.

Key Objectives - Participants will:

Develop new skills to manage both one-on-one and team interactions. These skills include:

• Manage cross-cultural conflict
• Facilitate communication and trust both in person and via technology
• Improve cross-cultural team performance
• Leverage cultural diversity to enhance creativity and problem-solving
• Understand the special challenges of cultural differences in technology and "virtual" teamwork